TOP 5 Screening Questions:

• Where are you located?
• Where is the case taking place?
• Have you used our service before?
• How did you hear about our service?
• Please describe your situation....

IMPORTANT: You cellular phone or pager MUST BE TURNED OFF during regular business ours. No exception. Thank you.

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All legal analysts will be tested on the contents and information provided under resources and your employee handbook. The analysts with the highest score will receive a bonus.

Based on your last evaluation, the Managing Director has written the following recommendations >>>

Note: All analysts are required to record problem callers or law offices. It is important that you keep track of any law office personnel that does not cooperate with our service. Our number one priority is to ensure the client's satisfaction when they contact our office and when they contact the attorney's office.

Session 1
Session 2